Unprofessional, rude and charge on cancelled accounts
Overcharged. Very poor service. They continue to try to take money from my account and send me invoices months after cancelling.
Their staff are incompetent and rude.
The below response is incorrect. I have received TWO invoices that were reversed with a credit only after multiple follow ups. Read all the other reviews here and on Google. They are all consistent and all have similar issues.
I did respond to their request to contact them from this review but have not had a direct response back from Lorraine. She clearly has time to respond in a public forum but not the courtesy to respond directly.
It is now clear the invitation to investigate it was only so they could post my private transaction details in their response below, so let's add "petty" to the list too.
Date of experience: 04 December 2023
Reply from Spaces - Jubilee House